Success Story: A Bad Fix

Leticia’s car had broken down while she was driving along a busy highway so she took it to a local mechanic to be fixed. She agreed to a lengthy list of repairs the mechanic said she needed and picked up the car a week later. But after a few days, the car started having problems again.

Leticia took her car back to the mechanic only to be told that her car didn’t have any oil and the transmission needed to be rebuilt. She was upset. She had just had the oil changed and the mechanic had never told her about any oil or transmission issues before. She also didn’t have any more money to put towards new repairs.

Convinced that the first round of repairs only did more damage to her car, Leticia demanded that the mechanic pay for the work, but he refused. Not knowing what her legal options were, Leticia turned to Texas RioGrande Legal Aid (TRLA) for help.

TRLA asked the mechanic to return the money Leticia had paid for the first set of repairs and explained that we were willing to take the case to court. The mechanic refunded Leticia’s money and she took her car to another mechanic for a new round of repairs.

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